What Information Do We Collect?

At Zip Bank, we collect personal data when you interact with our website in various ways. This includes, but is not limited to, when you register an account, submit a request, purchase services, respond to surveys or feedback forms, or complete any other online forms. The types of information we may collect include:

  • Personal Identification Information: This may include your name, email address, and phone number.
  • Transaction Information: When making a purchase or requesting services, we may collect payment details such as credit card numbers.
  • Account Information: This may include details you provide when creating or updating your account.

You can, however, choose to browse our site anonymously if you prefer.

How Do We Protect Your Information?

We prioritize the security of your personal information. Sensitive payment data is processed through Stripe, a trusted and secure payment processor. We do not store your sensitive financial information (such as credit card numbers, social security numbers, or bank account details) on our servers after the transaction is complete.

We implement a variety of security measures to maintain the safety of your personal data, including encryption and secure server technology, to protect against unauthorized access or disclosure.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties are contractually obligated to keep your information confidential.

We may also disclose your information if we believe such action is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Children's Online Privacy Protection Act Compliance

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from individuals under the age of 13. Our website, products, and services are intended for users who are 13 years of age or older.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically to stay informed about how we protect your information.

How Long Do We Retain Your Information?

Your personal data is retained for as long as you maintain an active account with us. If you choose to delete your account or opt out of our services, we will process and retain your information in accordance with applicable laws and regulations.

What We Don’t Do With Your Data

We do not and will not share, sell, or otherwise disclose your personal information to other companies for marketing purposes. Our commitment is to protect your data and ensure it is used solely for the purposes outlined in this privacy policy.

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