This Terms and Conditions of Use (“Terms”) is a legal agreement between you ("you", "your", "Customer", "User") and Zip Bank ("Zip Bank", "we", "us", "our"). These Terms govern your access and use of our digital banking services (the "Services"), whether through our website at https://zipbank.icu/ ("Website") or via our mobile application ("App"). Collectively, the Website and App are referred to as the "Platform". By accessing or using the Platform, you agree to these Terms and our Privacy Policy (collectively, the "Agreement").
By creating an account with Zip Bank (“Zip Bank Account”), you confirm that you have read, understood, and agree to comply with these Terms. If you do not agree to these Terms, please do not use our Platform.
Zip Bank offers digital banking services to individuals and businesses, and any new features or updates to these services will also be governed by these Terms. We reserve the right to modify these Terms at any time, and such changes will take effect once posted on the Platform. Your continued use of the Services after any modifications constitutes your acceptance of the updated Terms.
1.1. Eligibility
To open a Zip Bank Account, you must be at least 18 years old or the age of majority in your jurisdiction and have full legal capacity. By creating an account, you declare that you meet these eligibility criteria.
1.2. Account Blocking/Restriction
We may block or restrict your Zip Bank Account if we suspect that you are under 18 years old, engaged in illegal or fraudulent activities, or otherwise violate these Terms or applicable laws. We may also restrict your account if required to comply with a legal or regulatory order.
1.3. Communication
You agree that we may contact you via the email address or phone number you provided during account creation. It is your responsibility to keep this contact information up to date.
1.4. Security
You are responsible for maintaining the confidentiality of your login details. If you suspect unauthorized access to your account, you must immediately change your password and notify us. We are not responsible for any loss resulting from unauthorized access due to your failure to protect your login details.
1.5. Accuracy of Information
You agree that the information you provide to us is accurate and complete. If required, you will promptly provide any additional documents or information for verification purposes.
1.6. Data Collection
You consent to us collecting and using technical data related to your use of the Platform to improve the Services. By using the Services, you authorize us to process your personal data as described in our Privacy Policy.
By creating a Zip Bank Account, you consent to our processing of your personal data in accordance with our Privacy Policy. This includes sharing your data with third-party providers for the purposes of delivering our Services and meeting legal obligations, such as Know-Your-Customer (KYC) requirements.
3.1. Activation
Your Zip Bank Account will be activated after we verify your personal information as required by our KYC procedures. You authorize us to obtain and verify your identity using the information you provide.
3.2. Transaction Limits
Your Zip Bank Account will be subject to transaction limits in compliance with applicable laws and regulations. These limits may vary depending on your account verification level.
3.3. Fees
We reserve the right to charge fees for certain Services, including transfer fees, account maintenance fees, or fees imposed by regulatory authorities. We will notify you of any such fees via electronic communication or updates to these Terms.
4.1. Prohibited Activities
You agree not to use your Zip Bank Account for any unlawful purposes, including but not limited to money laundering, fraud, or terrorism financing. If we suspect illegal activities, we reserve the right to block your account and report your activity to relevant authorities.
4.2. Transfer Errors
In case of erroneous transfers or disputes, we will investigate and correct such transactions as per the applicable regulations. You agree to notify us promptly if you notice any errors.
4.3. Account Liens
We reserve the right to place a lien on your account if there are unresolved disputes, fraud suspicions, or technical errors that result in unjust enrichment. Funds may be restricted until the issue is resolved.
5.1. Third-Party Providers
Certain services offered through the Platform may be provided by third-party service providers. By using such services, you agree to be bound by the terms and conditions of the relevant provider.
5.2. Global Accounts and Cards
If you request global accounts, cards, or other financial products not directly issued by Zip Bank, these products are subject to the terms and conditions of the respective provider. You agree to comply with all applicable terms in addition to these Terms.
6.1. License to Use Platform
You are granted a limited, non-transferable, revocable license to use the Platform for lawful purposes. You agree not to engage in any prohibited activities, including but not limited to:
6.2. Violation of Acceptable Use
If we determine that you have violated these acceptable use terms, we may suspend or terminate your account without prior notice. You also agree to indemnify Zip Bank for any damages arising from your violation of these Terms.
All intellectual property rights in the Platform, including software, content, and design, are owned by Zip Bank or its licensors. You are granted no rights or interests in such intellectual property except as provided by these Terms. You agree not to infringe on any intellectual property rights in your use of the Platform.
Zip Bank shall not be liable for delays or failure to perform its obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, interruptions in telecommunications, or governmental actions.
To the fullest extent permitted by law, the Platform and Services are provided on an "as is" and "as available" basis without any warranties of any kind. Zip Bank makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the Platform, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the extent permitted by law, Zip Bank shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Platform or Services. Our total liability to you for any claim arising out of your use of the Platform will not exceed the amount you have paid Zip Bank in the 12 months preceding the incident.
These Terms shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Nigeria.
You may terminate your Zip Bank Account at any time by following the instructions in the App or contacting our support team. Zip Bank may terminate or suspend your access to the Platform for any violation of these Terms, without notice.
For any questions or concerns regarding these Terms, please contact us at: